Terms of Use

01Parties and acceptance

Healtly is provided by the company whose details appear below (“we”). By downloading or using the app, you accept these terms; if you do not accept them, please do not use Healtly. Because you obtained the app from the App Store, Apple’s Media Services Terms and Conditions (opens in a new tab) also apply.

02What Healtly is

Healtly is an iOS app that helps you track your meals, your water intake and your weight, estimate nutritional values using food recognition from photos, and see a personal calorie and macro plan based on the information you provide.

03Who can use it

You must be at least 18 years old to use Healtly. You may use the app only for your own personal and non-commercial use.

04Health notice

The plan, goal, calorie and macro values in the app are calculations for information purposes, based on general formulas; they cannot know your personal state of health. We recommend that you consult a healthcare professional before making a significant change to your diet or your weight. In particular, use Healtly only with your doctor’s approval in the following cases:

• If you are pregnant or breastfeeding,
• If you have a chronic condition such as diabetes or heart, kidney or thyroid disease,
• If you have an eating disorder or have had one in the past,
• If you take medication regularly.

If you do not feel well, stop using the app and contact a healthcare provider. In an emergency, call the emergency number of the country you are in.

05Estimates and nutritional values

• Food recognition from photos works using AI. The foods, portions and calories it recognises are estimates and may be wrong. It is your responsibility to check the results before saving them and to correct them if necessary.
• The values in the food database and in the recipes are average values; they may vary by brand, recipe and portion. If you have an allergy or a special diet, verify product labels and ingredients yourself.
• When you use photo recognition, you give permission for your photo to be forwarded to AI providers for analysis; the details are in the Privacy Policy. Only send lawful photos that you have the right to share; take care that your photos do not include other people or private information.

06Subscriptions and payments

Healtly’s features are offered through a subscription that renews automatically. There are weekly, monthly and annual plans; current prices are shown on the purchase screen and in the App Store, in the currency of the country you are in.

• Payment: when you confirm the purchase, the fee is charged to your Apple account. Apple processes the payment; we have no access to your card details.
• Automatic renewal: unless you cancel at least 24 hours before the end of the period, your subscription renews automatically for the same duration, and the renewal fee is charged to your account 24 hours before the end of the period.
• Free trial: a 3-day free trial may be offered on the annual plan. Unless you cancel at least 24 hours before the trial ends, the trial converts into a paid subscription.
• Introductory prices: from time to time we may offer discounted first-period offers (for example, a discount for the first year on the annual plan). When the discounted period ends, the subscription renews at the standard price stated on the purchase screen.
• Managing and cancelling: you can manage and cancel your subscription at any time in your App Store account settings (opens in a new tab). Cancellation takes effect at the end of the period you are in; deleting the app does not cancel the subscription.
• Refunds: because Apple takes the payment, refund requests are assessed by Apple: reportaproblem.apple.com (opens in a new tab). Your rights of withdrawal and refund under the consumer legislation of the country you live in remain unaffected.
• Price changes: we may change prices. Changes that affect your existing subscription will be notified to you in advance in accordance with Apple’s rules; where your consent is required and you do not give it, your subscription will not renew.
• Restoring purchases: if you change device or reinstall the app, you can reactivate your subscription on the same Apple account using the “Restore purchases” option on the purchase screen.

07Licence and acceptable use

As long as you comply with these terms, we grant you a limited, non-exclusive, non-transferable and revocable licence to use Healtly on Apple devices that you own or control, for personal and non-commercial purposes. You agree not to:

• Copy, sell, rent or sublicense the app,
• Except where the law expressly permits it, decompile the app, reverse engineer it or attempt to circumvent technical protections,
• Extract in bulk with automated tools or republish the food database, the recipes or other content,
• Access our servers or the photo recognition service in a way that is unauthorised or automated, or that places an excessive load on them,
• Use the service for unlawful purposes or to send unlawful content.

08Intellectual property

The Healtly app, its brand, its design, its texts, the compilation of the food database and the recipes belong to us or to our licensors and are protected by intellectual property legislation. These terms do not give you any right other than the licence to use set out above.

Product and brand names that appear in the food database belong to their respective owners; they are used only to identify the product and do not mean that there is any connection, sponsorship or endorsement relationship between us and those brands.

The rights in the photos you take and the entries you make remain with you.

09Your account and your data

To use Healtly you need to create an account with Sign in with Apple, Sign in with Google or with an email and password. You are responsible for the information you give being accurate, for keeping your sign-in details (your Apple or Google account, or your password) confidential and for the activity carried out with your account. If you suspect that your account has been accessed without permission, change your password (Profile › Account › Change Password; your sessions on other devices are closed) and write to us at destek@healtly.app.

Your profile, your diary entries, your weigh-ins and your profile photo are stored in your account and synced with the devices you sign in on; so that the app also works offline, a copy is kept on your device. Changes not yet synced with your account are sent when a connection is available; when you sign out, the copy on that device is deleted and the data in your account remains. You can permanently delete your account at any time from Profile › Privacy and Data › Delete My Account. You can find out how we handle your data in the Privacy Policy.

10Changes and interruptions

We are continuing to develop Healtly; we may add, change or remove features. Some features, such as photo recognition, depend on an internet connection and on third-party providers; for this reason we cannot guarantee that the service will work without interruption or error. If we make a change that significantly reduces a paid feature, we will make reasonable efforts to announce it in advance; in that case, you retain the right to cancel your subscription.

11Warranty and liability

We provide Healtly with reasonable care and skill. Beyond that, to the extent permitted by law, the app is provided “as is”; we give no guarantee of a particular result (for example, that you will reach a particular weight).

Nothing in these terms limits our liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, or any other liability of ours that cannot be limited or excluded by law. Your legal rights as a consumer remain unaffected.

Subject to the above, and to the extent permitted by law:

• We are not liable for loss or damage that is not a foreseeable result of our breach of these terms or of our lack of care.
• We are not liable for the consequences of the diet, health or lifestyle decisions you make on the basis of the estimates and calculations in the app.
• We are not liable for the loss of changes not yet synced with your account as a result of your device being lost or breaking down, or of the app being deleted, nor for damage arising from your sign-in details falling into someone else’s hands through your fault.
• Our total liability to you is limited to the amount you paid for Healtly in the 12 months before the event giving rise to the claim.

12Termination

You can stop using Healtly at any moment you wish: it is enough to cancel your subscription in the App Store and delete your account from within the app (deleting the app does not delete your account). If you breach these terms seriously or repeatedly, we may suspend or terminate your account and your access to the service. Provisions which by their nature need to remain valid (intellectual property, liability, governing law) stay in force after termination as well.

13Provisions relating to the App Store

Because you obtained Healtly from Apple’s App Store, you accept the following:

• These terms are between you and us, not with Apple. We, not Apple, are responsible for the app and its content.
• Apple has no obligation to provide maintenance or support services for the app.
• If the app fails to conform to any applicable warranty, you may notify Apple, and Apple will refund the price you paid for the app. To the maximum extent permitted by law, Apple has no other warranty obligation with respect to the app.
• We, not Apple, address claims relating to the app or to your use of the app (including product liability, legal or regulatory compliance, consumer protection and similar claims).
• If a third party claims that the app infringes intellectual property rights, we, not Apple, are responsible for the investigation, defence and resolution of that claim.
• You represent that you are not located in a country that is subject to a US Government embargo or that the US Government has designated as a “terrorist supporting” country, and that you are not listed on any US Government list of prohibited or restricted parties.
• Apple and its subsidiaries are third-party beneficiaries of these terms; upon your acceptance of the terms, Apple will have the right to enforce these terms against you as a third-party beneficiary.

14Governing law

These terms are governed by the laws of England and Wales, and the courts of England and Wales have non-exclusive jurisdiction over disputes.

If you are a consumer, you continue to benefit from the mandatory consumer protection provisions of the country you live in, and you may take a dispute to the competent courts or consumer bodies in the country you live in — for example, in Türkiye, to the Consumer Arbitration Committees (Tüketici Hakem Heyetleri) and the Consumer Courts. If you run into a problem, we kindly ask you to write to destek@healtly.app first; we can resolve most matters quickly.

15Changes and general provisions

We may update these terms from time to time. The current text is always on this page, and the date at the top changes. We will announce changes that significantly affect your rights, in the app or on this site, a reasonable time before they take effect. If you continue to use Healtly after a change, you accept the current terms; if you do not accept them, you can cancel your subscription and stop using the app.

If a provision of these terms is held to be invalid, the other provisions remain valid. If we do not exercise a right immediately, that does not mean we have waived that right. We may transfer our rights and obligations under these terms to another organisation, provided that this does not adversely affect your rights; you, for your part, may transfer yours only with our written consent.

16Contact

You can reach us with your questions about these terms: